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Case Study - MELSS Automation Ltd.

The Client

MELSS Automation Ltd.(MAL) is a subsidiary of MEL Systems and Services Limited - an associate of the Rs.5000 Crore Murugappa Group. A well-known name in the Project and Process Automation company space, they are involved in turn-key System Design, Procurement, Manufacturing and Installation and Maintenance of Systems in Process Control and factory automation.

Headquartered at Chennai with a specialized manufacturing unit at Perungudi, they wanted automate their operations of Financials & Banking, Receivables & Payables management, Sales & Services, Manufacturing, Projects and Service Management and statutory reporting.

Business Need

  • The client's business goal was to have a better Project-based monitoring of its systems and departments - Marketing, Financials, Commercial, Projects and Service.
  • Increased market demand required that the ERP be able to scale up and meet the demand in sales.
  • Being a niche player in the market, the client wanted to achieve market leader status by better monitoring of its Projects and the complete cycle from Marketing to Service.
  • There was a need for faster release cycles and product stabilization to meet increased demand from clients.
  • To improve effective management of Enquiries and Project Revenue vs. Expenses, it was important to introduce a Planning and Monitoring tool.

Challenges

  • Increased demand and pressure from end customers had resulted in faster project rollout and stringent timelines.
  • There was insufficient full-cycle planning support.
  • Planning and Project targets frequently mismatched leading to delivery performance and commercials issues.
  • Due to rapid growth, it was important to handle the rapid ramp-up in team size with knowledge of MS Dynamics NAV.

The Precision Techconet® Solution

The Precision Techconet® approach to addressing the business challenges included:

  • Configuring and implementing MS Dynamics NAV 4.0 SP3 for better Project lifecycle management that automated and streamlined the entire process, and improved timeline adherence.
  • Designing and developing an integration of the Jobs and Resources Module with Inventory and Manufacturing Modules.
  • Integrating the MS Dynamics NAV system with Precision Techconet® HRIS add-on for MS Dynamics NAV at MAL.

Benefits

Within weeks of commencing the partnership, MAL moved quickly from being a player to a strategic partner providing improved value to its customers.

The Precision Techconet® solution offered the following benefits:

  • The improved Project Management meant a quicker turn-around time procurement, manufacturing and dispatch. This is helping the client add new Projects, because of increased capacity in spite of the same infrastructure.
  • Significant savings through reduced operational cost and improved asset efficiency.
  • Freed up internal bandwidth within the client organization to help them focus on strategic issues in multiple areas.