Microsoft Dynamics CRM
Sales
- Microsoft Dynamics CRM 3.0 Sales makes it easy to manage leads and opportunities, measure and forecast sales activity, track customer contacts, and automate the sales process-helping ensure a shorter sales cycle, higher close rates, and improved customer retention..
- It helps to manage work more easily, build better relationship, improve sales qualifications, increase sales success, cultivate new sales, analyze sales performance, work away from the office using Web client or Microsoft Windows Mobile based Pocket PC.
- Business Benefits of Microsoft Dynamics CRM - Sales are.
- Complete Customer view: View and manage customer account activity and history, including contact information, detailed notes, document attachments, communications, open quotes, pending orders, invoices, and credit limits.
- Lead routing and Management: Track information on prospective customers, then qualify and assign inquiries. Leads can be automatically routed to the correct salespeople or teams.
- Opportunity Management: Easily convert qualified leads to opportunities without data re-entry and then track opportunities throughout the sales cycle.
- Sales process Management: Initiate, track, and close sales consistently and efficiently with workflow rules that automate stages in the selling process.
- Quick campaigns and sales campaigns: Use wizard-driven tools to keep your customers informed and aware of your new products and services.
- Territory management: Create territories for salespeople, enabling them to manage and evaluate territory-based sales processes with workflow rules and reports.
- Reports: View, sort, and filter a wide range of reports to identify trends, measure and forecast sales activity, track sales processes, and evaluate business performance.
